Payment Options
The City of Georgetown offers a variety of convenient payment options for our residents. Simply choose the option that best suits your needs. CREDIT CARD PAYMENTS ARE FOR WATER BILLS ONLY!
If you are paying your water bill after 4:30 on the LAST Business day before shut off, you will need to add the $40 to your bill to avoid your water being shut off. If you do not pay the entire amount + the $40 fee your water will be shut off.
In Person
Feel free to use the drive up windon on the West side of the City Hall building, to pay with cash, check, or money order. Our hours are Monday - Friday, 8:30 - 4:30 pm.
Online Bill Payment
From our Residents page, choose payment options, and click the green "Pay Your Bill Now" button. The City of Georgetown offers online bill pay through a service called Allpaid. Credit, debit, and prepaid cards are accepted. Allpaid charges a convenience fee based on the amount of your bill. They also offer the convenience of calling in your payment to 1-888-604-7888. The convenience fee is substantially higher than paying online. CREDIT CARD PAYMENTS ARE FOR WATER BILLS ONLY.
Service Fees for Payments made Via Internet |
Service Fees for Telephone Assisted PaymentsCall Center/Live Agent |
|||
| Transaction Range | Service Fee Amount | Transaction Range | Service Fee Amount | |
| $.01>$50.00 | $1.50 | $.01>$50.00 | $5.50 | |
| $50.01>$75.00 | $1.75 | $50.01>$75.00 | $5.75 | |
| $75.01>$100.00 | $3.00 | $75.01>$100.00 | $7.00 | |
| $100.01>$150.00 | $5.00 | $100.01>$150.00 | $9.00 | |
| $150.01>$200.00 | $7.00 | $150.01>$200.00 | $11.00 | |
| For Each additional increment of $50.00, or portion thereof, add $1.75 | For each additional increment of $50.00, or portion thereof, add $1.75. | |||
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at leave five to seven business days before the due date.
Payment Drop-off Location
You may use our drop box on the West side of City Hall near the drive-up window, 24/7. The box is secure with payments coming right inside the building. If paying with cash, please use and envelope and write your name, address, and amount on the outside.
Payment Through Financial Institution Online Bill Pay
Many financial institutions offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.
If you are paying your water bill after 4:30 on the LAST Business day before shut off, you will need to add the $40 to your bill to avoid your water being shut off. If you do not pay the entire amount + the $40 fee your water will be shut off.
Payment Address
City of Georgetown
208 S. Walnut St.
Georgetown, IL 61846